Showing posts with label clinic reform. Show all posts
Showing posts with label clinic reform. Show all posts

Friday, May 4, 2012

HUMAN SERVICES HUNGER GAMES

Human Services Hunger Games

by Andrew Malekoff © 2012


I am gradually losing step with the pop culture juggernaut. By the way, juggernaut refers to a relentless force, movement or object that trounces whatever is in its path. The term originated from the Unstoppable Juggernaut, a fictional character who first appeared in Marvel Comics’ X-Men. I share this only to establish that I do have some pop culture street- cred.

Nevertheless, I thought Hunger Games was an eating competition until I discovered that it was a post-apocalyptic science fiction novel written by Suzanne Collins. The book features 16-year-old Katniss Everdeen who volunteers to take her younger sister Prim’s place, after Prim is chosen by lottery to participate in a government-mandated, nationally-broadcast, fight-to-the-death battle among 24 teens and pre-teen “tributes” living in 12 districts of the nation of Panem. The goal of the games is to be the last one standing.

I read Hunger Games with a dual consciousness. I was absorbed in the fabulous and chilling story and I was tuned in to the story as a metaphor. The last-man-standing theme reminded me of the struggle for survival that community-based mental health agencies in Nassau County face. I have addressed this extensively in my published commentary and testimony before legislative bodies for years. For instance, in a 2009 piece that appeared in the Albany Times Union I wrote, “More low- and middle-income families than ever are in need of low-cost, high-quality community-based mental health care. Yet, the state Office of Mental Health, along with the state Health Department, is aggressively pursuing a "reform" plan that will assure continued access to care only to children and families with Medicaid fee-for-service insurance coverage. This will leave a significant number of children and adults in the lurch.”

Just to show that I wasn’t “blowing smoke,” if you fast-forward to 2012 you will find that there are community-based outpatient mental health providers in our backyard that closed their doors, were taken over by larger corporate entities with no community roots, transformed their operations into per diem factories with little capacity for dealing with complex or crisis situations or restricted their clientele to a residual population of Medicaid-insurance carriers.

Others are working diligently to preserve the integrity, character and culture of non-restrictive, universal community-based care. When our children, and their families, face the worst of times they need a place to go that is easily accessible and available to respond to emergencies, offers a continuum of care and feels like home and not like a factory.

For many community-based mental health centers, from a family’s first contact to their last, the work requires collaboration, most of which is not fee-producing, with a variety of service providers. Hours are spent with school personnel, hospital-discharge staff, probation officers, preventive workers, case managers, family advocates and child-protective service workers, to name a few.

The children at highest risk need a continuum of outpatient-based triage and emergency services that allow for seamless, timely and successful discharges from hospital to community. Experience has shown that hospitals will often not discharge children to private practitioners. Families, particularly those with children who have serious emotional disturbances or are in psychiatric crisis, require more assistance than can be provided by private practitioners.

To continue to provide these vital services and keep children from needing higher and costlier levels of care, many local agencies have been making every effort to streamline service delivery while maintaining the best standards of care.

Although it is an uphill battle, it is a fight that we must continue and, hopefully, with a different outcome than the Hunger Games; one where we all remain standing and the character and culture of true community-based mental health centers remains strong.

Published on May 31, 2012 in the Anton News chain of 18 Long Island newpapers.



Saturday, August 8, 2009

REFORM PLAN LEAVES CHILDREN AND ADOLESCENTS BEHIND

REFORM PLAN LEAVES CHILDREN AND ADOLESCENTS BEHIND

By Ronda Fein, PhD

First published: Saturday, August 8, 2009, Albany Times Union

In his very articulate July 27 commentary, "It's not reform when it hurts the poor," Andrew Malekoff expresses concern about the state Office of Mental Health and the state Health Department pursuing a "reform" plan that will leave a significant number of children and adolescents without access to mental health care.

The plan will assure continued access to care only to children and families with Medicaid fee-for-service insurance coverage but not to families that have no insurance, or insurance with limited mental health coverage. Families struggling with serious emotional challenges will have trouble finding help if not covered by Medicaid fee-for-service. Clinics and mental health care providers will not be able to continue to accept the low rates offered by Medicaid managed-care carriers and families will not be able to access help.

Anyone who has been through a period of time with a child who is seriously depressed, anxious or behaviorally challenged knows how it affects every facet of one's life.

Our society has moved toward a very misguided view of treatment for mental health issues as being provided in a pill, mainly as a result of pharmaceutical companies' marketing efforts. Medication may be helpful but there is no substitute for the intensive work provided by community clinics, which can target the whole family.

As Mr. Malekoff suggests, the Office of Mental Health must also restore and enhance local assistance funding, which includes a partnership among local and state government, local community and client-consumers for specialty children's outpatient mental health clinics that serve non-Medicaid fee for service clients. Low- and middle-income families deserve access to this care, which is often provided by high quality community-based mental health clinics.

Ronda Fein, Ph.D.

Saratoga Springs
The writer is a licensed clinical psychologist in private practice.

Wednesday, July 29, 2009

IT'S NOT REFORM WHEN IT HURTS THE MIDDLE CLASS AND WORKING POOR

It's not reform when it hurts the poor

By ANDREW MALEKOFF

First published in print: Monday, July 27, 2009, Albany Times Union

More low- and middle-income families than ever are in need of low-cost, high-quality community-based mental health care. Yet, the state Office of Mental Health, along with the state Health Department, is aggressively pursuing a "reform" plan that will assure continued access to care only to children and families with Medicaid fee-for-service insurance coverage. This will leave a significant number of children and adults in the lurch.

This clinic reform plan sets up a mental health service delivery system that will no longer assure access to care for children, regardless of their parents' ability to pay.

This represents a dramatic departure from New York's statutory responsibility to make sure our most vulnerable citizens -- our children -- get care, regardless of their family's economic status.

Clinic reform signals movement away from a universal model of care to one that will discriminate against underinsured middle-class and working-poor families. Because of the lack of parity between higher rates paid by government and those paid by commercial insurers, many children with what seems like adequate health insurance coverage will no longer receive behavioral health care services from community clinics.

Community clinics are the last bastion in addressing the needs of children and adolescents with serious emotional disturbances. Private psychotherapists, with rare exception, will not provide the labor-intensive work necessary to properly serve children and families struggling with serious emotional disturbances.

One step forward would be for the Health Department to pressure commercial Medicaid managed-care carriers to increase their rates to match Medicaid rates. A second step would be to do the same with commercial insurers.

As community-based clinics void contracts with underpaying commercial insurers, as they are sure to do, families will be denied service if they are unable to pay the full cost. Commercial carriers that cannot demonstrate an "adequacy of network" can and should have their licenses revoked.

Consumers must be educated about these issues so that they can join the fight now and later, when denied services because their carrier cannot offer them an adequate network of care.

Last but not least, the Office of Mental Health must restore and enhance local assistance funding, also known as deficit financing -- a partnership between local and state government, the local community and client-consumer -- for specialty children's outpatient mental health clinics that serve a significant proportion of non-Medicaid fee for service clients. If implemented in its current design, the clinic restructuring plan will guarantee only narrowly-defined treatment for those with Medicaid fee-for-service eligibility. Clinic reform is certain to increase the marginalized role of middle-class and working-poor families in society.

Action must to be taken now to modify the course of clinic reform, before it is too late.

Andrew Malekoff is executive director of the North Shore Child and Family Guidance Center in Roslyn Heights and a member of the state Office of Mental Health group developing the New York State Children's Plan.

Saturday, July 4, 2009

MIND OVER MATTER

MIND OVER MATTER

by Andrew Malekoff

More low income and middle-class families than ever are in need of low cost, high quality community-based mental health care. Yet, as I reported in my April 2009 column, the New York State Office of Mental Health (OMH) in conjunction with the New York State Department of Health is aggressively pursuing a “reform” plan (clinic reform) for these critical services that will result in a system of community care where only those children and families with Medicaid “fee for service” insurance coverage will be assured continued access to care. This will leave a significant number of children and adults living on Long Island in the lurch.

For more than a half a century North Shore Child and Family Guidance Center has been a proud provider of community-based mental health services here on the Island. We are in receipt of the recently released New York State Office of Mental Health Outpatient Clinic Reform Implementation Paper (March 11, 2009) that describes a “soup to nuts” reform of our services. Not only does the reform plan threaten the viability of our agency, but it sets up a mental health service delivery system that will no longer assure access to mental health care for children regardless of their parents’ ability to pay.

This policy shift represents a dramatic departure from what we see as a statutory responsibility on the part of New York State to make sure our most vulnerable citizens – our children - get care, regardless of their families’ economic status. New York State government is moving away from a universal model to a residual model of care where Medicaid coverage is the ticket of admission for community-based mental health.

I have been wondering if the individuals that helped to craft this plan experienced any conflict related to the inconsistency between their beliefs and actions. In my conversations with clinic reform workgroup members, my impression is that they believe strongly in quality community-based mental health care for all children and families. Yet they support a plan that cuts a large segment of the population out of the equation.

To their credit, OMH leadership is committed to the development of an “uncompensated care pool,” consisting of funding to address the uninsured. However, that still leaves the underinsured middle class, lower middle class and working poor on the sidelines.

Three further steps are needed. First, the New York State Department of Health must put pressure on Medicaid managed care insurance carriers to increase their rates to match the government rate. Second, the New York State Department of Insurance needs to do the same with private insurers. Insurance carriers that cannot demonstrate an “adequacy of network” can have their licenses revoked. Third, consumers must be educated about these issues so that they can effectively fight back when denied community-based services because their carrier’s rates are too low to offer them an adequate network of care.

CNN anchor Lou Dobbs, who wrote about the war on the middle class said, “I believe our middle class has suffered in silence for far too long, and simply cannot afford to suffer or be silent much longer. Hardworking Americans have not spoken out about their increasing marginalized role in this society, and as a consequence they’ve all but lost their voice.”

I believe that the clinic reform plan is further validation of Dobbs’ contention. We cannot afford to be silent. Perhaps for some policy makers and insurance carriers, quality community-based mental health for middle class children and their families all boils down to a question of mind over matter – they don’t mind and we don’t matter.

Please join the fight to save children’s community-based mental health services on Long Island. Our children matter - all of them.

Published in the Long Island Anton chain of newspapers in June 2009,copyright Andrew Malekoff